Privacy Policy

1Information We Collect

We may collect the following information when you use Jadeedilm:

• Full name
• Email address
• Phone number or WhatsApp number, if provided
• Account login information
• Course enrollment details
• Course progress and learning activity
• Payment verification details
• Payment screenshots for manual course approval
• Messages or support requests you send to us
• Basic device, browser, and website usage information

We only collect information needed to provide and improve our learning platform.

2How We Use Your Information

Jadeedilm may use your information to:

• Create and manage your student account
• Give you access to free and paid courses
• Track your course progress
• Verify manual payments
• Respond to your support requests
• Send important account, course, or payment updates
• Improve our website, courses, and student experience
• Prevent misuse, fraud, or unauthorized access

We do not sell your personal information.

3Manual Payment Verification

At this stage, paid course payments on Jadeedilm may be verified manually.

When you purchase a paid course, you may be asked to send or upload a payment screenshot. This screenshot is used only to verify your payment and activate your course access.

Please avoid sharing unnecessary personal or sensitive information in your payment screenshot where possible.

4Course Access and Learning Data

When you enroll in a course, Jadeedilm may store information such as:

• Courses you joined
• Lessons you completed
• Course progress percentage
• Certificates or completion status, if available
• Payment status for paid courses

This helps us provide your student dashboard and continue learning features.

5Cookies and Website Data

Jadeedilm may use cookies or similar technologies to improve your browsing experience, keep you logged in, understand website performance, and improve platform features.

You can disable cookies in your browser settings, but some website features may not work properly.

6Third-Party Services

Jadeedilm may use trusted third-party services for website hosting, authentication, database management, video hosting, analytics, email communication, and payment verification.

These services may process limited data only as needed to help us operate the platform.

7Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.

However, no online platform can guarantee 100% security. You are responsible for keeping your login details safe and not sharing your account password with anyone.

8Sharing of Information

We do not sell, rent, or trade your personal information.

We may share limited information only when:

• It is required to provide our services
• It is needed for technical support or platform operations
• It is required by law or legal process
• It helps protect Jadeedilm, our users, or our platform from misuse

9Your Rights

You may contact us to:

• Request access to your personal information
• Correct inaccurate account details
• Ask questions about how your information is used
• Request deletion of your account, where possible

Some data may need to be retained for payment records, security, legal, or platform operation purposes.

10Children’s Privacy

Jadeedilm is designed for learners who want to build digital skills. If a learner is under the legal age required to create an account independently, they should use the platform with permission from a parent or guardian.

11Updates to This Privacy Policy

We may update this Privacy Policy from time to time as Jadeedilm grows or as platform features change.

Any updates will be posted on this page with a new “Last Updated” date.